|
You
are living in your new home and enjoying life in
San Felipe. You discover a problem (or it discovers
you). You call me. |
If
your problem is an emergency I contact the appropriate
person (plumber, electrician, etc.) and arrange
for them to come to your house. I, or the contractor,
will generally meet him there to review the problem
ourselves and to determine if it is a warranty issue. |
You
are happy that the problem is fixed but you wonder
what it is going to cost you. |
I
generally do not charge for any work if there is
a defect in the material we supplied for you house
or a defect in our workmanship. Appliance warranties
must be addressed by you but we will assist you
if you are having difficulties. |
More
time goes on and you have another problem. You call
me. |
I
do the same things I did for the first problem.
While I cannot say that I will do this forever I
do not put a specific time limit on my warranty
although generally I will cover things for two years.
I will not bear all of the costs of repairs forever
but I will ensure that any costs you incur are minimal
and I will not make a profit from your problems.
We both recognize that as time goes on normal wear
and tear takes it toll and the cost of repair for
these types of problems must be born by you. |